These Terms of Service (“Terms”) are an agreement between you and Kujato LLC, doing business as SiteRival and siterival.com (“SiteRival,” “Company,” “we,” “us,” or “our”). They cover our websites, client dashboard, managed hosting, site builds, SEO + Hosting, analytics, AI-assisted tools, forms, email setup, support, and related services (the “Services”). By using the Services, creating an account, paying an invoice, or clicking a purchase link, you agree to these Terms. If you use the Services for a company, you represent that you can bind that company.
If you have a separate written agreement with us, that agreement controls where it conflicts with these Terms.
1. Services
SiteRival provides two public plans and a one-time site build:
- Hosting — managed AWS hosting, visual page editor, daily backups, monitoring, support, and professional email (Google Workspace). You own portable static HTML files.
- SEO + Hosting — everything in Hosting, plus monthly search work: 30 keywords tracked every 3 days (organic search); up to 4 Blog Pages and 4 SEO Pages per month; competitor and gap notes; schema; backlink tracking and off-page reporting; ongoing ownership and cannibalization cleanup; and weekly AI search readiness (GEO) across ChatGPT, Gemini, and Google AI Overviews.
- Site build — a one-time build fee applies to Hosting-only starts and is waived with SEO + Hosting, as shown on the current checkout or order.
Exact features, page counts, keyword counts, and prices are those on your checkout page, invoice, or written order at the time of purchase. We do not sell paid backlink packages or guarantee that third-party sites will link to you. Backlink work in SEO + Hosting is tracking and reporting of links that already exist, plus ordinary citation or listing cleanup when it is part of the monthly work.
Plan pages are not a promise of rankings, traffic, leads, revenue, uptime, AI-answer inclusion, or third-party approval. Search engines, AI systems, maps, ads, reviews, email, payments, and hosts make their own decisions.
2. Accounts and Access
You are responsible for account credentials and all activity under your account. Keep your information accurate. We may refuse, suspend, or end access if we reasonably believe an account is inaccurate, compromised, abusive, unpaid, unlawful, or creates risk for SiteRival, customers, or third parties.
3. Customer Responsibilities
You are responsible for business information, approvals, domain access, third-party logins, legal claims, licenses, and materials you give us. Delayed feedback, credentials, or approvals can delay work and do not pause payment.
You represent that you have the rights to all text, images, logos, videos, reviews, trademarks, and other materials you submit. Do not submit unlawful, infringing, deceptive, or harmful material.
4. Billing, Subscriptions, and Taxes
Fees are due as stated at checkout, on your invoice, or in a written order. Recurring Services bill in advance and continue until canceled. One-time build fees, setup fees, custom work, third-party costs, and usage charges are non-refundable except where law requires otherwise or we agree in writing.
You authorize us and our processors to charge your payment method for fees, renewals, taxes, and other authorized charges. Charges may appear as SiteRival, Site Rival, siterival.com, Kujato, Kujato LLC, Stripe, or another descriptor shown at checkout. If payment fails, we may pause work, hosting, dashboard access, or support after reasonable notice where practicable. You are responsible for taxes other than taxes on our income.
5. Cancellation and Termination
You may cancel recurring Services through available account tools or by contacting us. Cancellation stops future renewals. It does not refund past charges, the build fee, work already done, or the current billing period unless law requires it or we agree in writing.
We may suspend or end Services if you breach these Terms, fail to pay, create legal or security risk, or misuse the Services. When the Services end, access to hosted tools and our dashboard ends.
Your website files remain yours. Ending the Services does not change your ownership of public HTML, CSS, JavaScript, images, and content we created for your business. You may request a copy or retrieve files from the public /static/ paths on your domain and host them elsewhere.
6. Builds, Revisions, and Acceptance
Build scope is limited to your plan, checkout page, or written order. Extra revisions, integrations, copy, design, migrations, or emergency work may cost more.
Work is accepted when you approve it, publish it, use it publicly, or do not give requested feedback in a reasonable time. Minor defects that do not block ordinary use do not delay payment.
Errors and launch risk
Websites, DNS, hosting, forms, payments, analytics, SEO tools, and third-party platforms can fail even when we use reasonable care. Your exclusive remedy for errors in our work is that we, at our option, try to fix the issue, provide a workaround, restore a backup, re-do the affected work, or issue a credit we consider appropriate. We are not responsible for lost leads, revenue, rankings, ads, reputation, missed jobs, or failed form deliveries.
You must review and approve public content, pricing, claims, licenses, and legal notices. Continued use or launch counts as acceptance, subject only to the correction obligation above.
7. SEO, GEO, AI, and Marketing Results
Keyword tracking, content, schema, GEO files, competitor notes, and backlink tracking are professional efforts, not guaranteed outcomes. We do not guarantee rankings, Google Business Profile or LSA placement, reviews, indexing, ChatGPT / Gemini / AI Overview inclusion, leads, or revenue.
AI-assisted tools may draft copy, images, metadata, schema, reports, or edits. You must review public claims before they go live. We may refuse or remove content that creates legal, reputational, SEO, or security risk.
8. Third-Party Services
The Services may use AWS, CloudFront, Stripe, Google Analytics, Search Console, Workspace, Maps, Resend, DataForSEO, OpenAI, xAI, domain registrars, scheduling tools, CRMs, review platforms, and other services you ask us to connect. Those providers have their own terms. We are not responsible for their outages, pricing, ranking decisions, or policy changes.
You authorize us to access connected accounts as needed to deliver the Services. You keep those accounts in good standing.
9. Hosting, Security, Backups, and Availability
We use commercially reasonable efforts to host and secure the platform (HTTPS, backups, access controls, and monitoring where applicable). No system is always up or perfectly secure. Maintenance, attacks, vendor outages, DNS issues, and customer changes can affect availability.
Backups are a recovery aid, not a guaranteed archive. Keep your own copies of important materials. We may change infrastructure to improve reliability, security, cost, or performance.
10. Acceptable Use
Do not use the Services to break the law, infringe rights, send spam, attack systems, bypass security, misrepresent identity, or resell the Services without written permission. We may remove content, throttle traffic, or suspend accounts if we reasonably believe misuse occurred.
11. Intellectual Property
You own your website. After amounts owed are paid, you own the public site files we create for your business: HTML, CSS, JavaScript, images, and copy, typically served from /static/ on your domain. Those files are ordinary static files you may copy and host elsewhere.
SiteRival owns its platform. We own the editor, CMS, dashboards, job board, workflows, AI prompts, deployment systems, and reusable tooling. No platform ownership transfers to you.
You keep your logos, trademarks, and materials. You grant us a license to host, copy, publish, back up, and process those materials as needed to provide the Services. Unless you opt out in writing, we may name you as a customer and show non-confidential work examples.
12. Confidentiality
Each party will use reasonable care with the other’s non-public business, technical, or credential information, and use it only for this relationship. This does not apply to information that is public, independently developed, received from another source, or required to be disclosed by law.
13. Privacy
Our Privacy Policy explains how we handle personal information. You are responsible for notices, consents, and legal terms required for your own website and customers.
14. Disclaimers
The Services are provided “as is” and “as available.” To the fullest extent allowed by law, we disclaim warranties of merchantability, fitness for a particular purpose, uninterrupted or error-free operation, rankings, traffic, leads, revenue, security, or results. Reports and AI outputs are informational and are not legal, tax, or financial advice.
15. Limitation of Liability
To the fullest extent allowed by law, we are not liable for indirect, special, consequential, or lost-profit damages, or for lost revenue, data, rankings, leads, emails, or site availability, even if we were told they were possible.
To the fullest extent allowed by law, our total liability for claims related to the Services or these Terms will not exceed the amount you paid us for the affected Services in the three months before the claim, or $500, whichever is greater. Some places do not allow these limits.
16. Indemnification
You will defend and indemnify SiteRival and its owners, employees, and contractors against claims arising from your materials, instructions, approvals, business practices, website visitors, marketing claims, breach of these Terms, or disputes with your customers.
17. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules, unless a written agreement or required law says otherwise. Before filing a claim, each side will give written notice and allow at least 30 days to talk. Claims must be brought within one year unless law requires a longer period.
18. Changes
We may update these Terms. Updates apply when posted unless a later date is stated. Continued use means you accept the update. We may also note material changes in the dashboard, email, or invoice.
19. Contact
Questions: siterival.com/contact-us or joe@siterival.com.